Cookie policy



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1. Our cookie statement

1.1 This is the cookie statement of Aerohollanda Airways Group Roblox, established and operating under the applicable laws of Roblox. On our website, aerohollanda.nl (the "Website"), and in our mobile applications, we use cookies, IP addresses, and other technologies to collect data about the use of our services, as described in this statement ("Cookie Statement"). We recommend that you read this Cookie Statement carefully, together with the terms and conditions and the Privacy Notice available elsewhere on our Website.

1.2 To the extent permitted by applicable law, the English version of this Cookie Statement shall prevail over any version in another language. In the event of any inconsistency between the English version and a translation, the English version shall govern.

2. What are cookies and what do they do?

Cookies are small files stored on your browser or device by websites or apps that "remember" that your computer or device has accessed a website or app. We use cookies to provide you with a more user-friendly experience, making it easier and faster to navigate and use our Website. Cookies help us understand whether you visited our website via a search engine or by another method, and which parts of our Website are the most popular. Cookies do not give us access to any other personal information on your computer or device, except for the personal data you choose to share with us. Regardless of saved cookies, for security reasons you must still log in each time you access areas of our site that require registration.

3. What kind of cookies are used on this website?

We use four (4) categories of cookies, which include a mix of first-party cookies (set by us) and third-party cookies (set by our third-party service providers). These include: (i) essential cookies, (ii) performance cookies, (iii) analytics cookies, and (iv) marketing cookies, as described in detail below:

(i) Essential cookies

Essential cookies are necessary to use our Website, navigate between pages, and access the services you request. Essential cookies cannot be disabled through the settings on our Website. If you choose to block them in your browser, certain parts of our Website may not function properly. Without these cookies, basic functions—such as booking flights or checking in online—will not be available.

Examples of the use of essential cookies include:

(a) tracking your booking session;
(b) supporting customer service functionality;
(c) enabling key security features on our Website, such as the "RequestVerificationToken" cookie, which protects against cross-site request forgery (CSRF) attacks; and
(d) facilitating the account registration process.

(ii) Performance cookies

These cookies are essential for measuring and improving the performance of our website. Specifically, we use Metric cookies, a tool that allows us to collect anonymized information about how visitors navigate and interact with our website — such as pages visited, time spent on pages, error messages encountered, and user interactions like clicks or scrolling.

The primary purpose of these cookies is to help us:

(a) understand the user experience and identify technical issues;
(b) optimize website functionality and content performance;
(c) continuously improve navigation, design, and usability; and
(d) ensure the website meets user expectations and business objectives.

Performance cookies do not collect personal information that can directly identify an individual. The data collected is used solely for internal analysis to enhance the quality of our digital services.

(iii) Analytics cookies

Analytics cookies are used to collect and analyze information about how visitors interact with our Website. These cookies help us understand user behavior, preferences, and engagement, allowing us to improve our digital services and optimize the overall user experience.

The information collected may include:

(a) Pages visited, time spent on pages, and navigation paths;
(b) Device type, browser type, and operating system;
(c) Approximate geographic location; and
(d) Traffic sources (e.g., referring websites or search engines).

This data may be shared with trusted third-party analytics providers (such as Google Analytics) to help us measure performance, identify areas for improvement, and make data-driven decisions. Analytics cookies do not collect information that can directly identify an individual, though some of the data may still be considered personal information under applicable privacy laws.

You can manage or withdraw your consent to the use of analytics cookies at any time via our cookie preference settings.

We use analytics cookies to:

(a) understand how visitors use our Website, so we can improve functionality and the user experience;
(b) analyze how visitors arrive at our Website, helping us optimize marketing and communication strategies; and
(c) monitor and resolve technical issues to enhance the overall user journey.

(iv) Marketing cookies

Marketing cookies are used to deliver advertisements that are more relevant to your interests and preferences. They also help limit the number of times you see a particular ad and measure the effectiveness of advertising campaigns. These cookies are usually placed by our advertising networks with our permission. They record that you have visited a website, and this information may be shared with other organizations, including third-party marketing partners and vendors. Often, targeting or advertising cookies are linked to site features provided by these other organizations.

The communications you receive based on these cookies may be informational or commercial and can appear in various formats, including search ads, display ads, banners, e-newsletters, emails, social media ads, and other electronic messages, including on our own website.

In addition, as part of our marketing activities, cookies are used to collect and analyze information about how visitors interact with our Website through analytics cookies. These cookies help us understand user behavior, preferences, and engagement patterns, allowing us to enhance our digital services and optimize the user experience in a marketing context.

You can manage or withdraw your consent for the use of marketing cookies at any time via our cookie preference settings.

4. How can i enable or disable accepting cookies?

You can accept, reject, or manage your detailed cookie preferences through the banner displayed when you first visit our website. You can also revisit this banner at any time by clicking the "Cookie Consent" link in the footer of the Website to review and adjust your preferences.

Most web browsers are set to accept cookies by default. However, you can configure your browser to accept, reject, or delete cookies, or to notify you when a cookie is being placed. Cookies can also be cleared directly through your browser settings. For step-by-step instructions, please refer to the 'Help' section of your browser or your device documentation.

You have the right to withdraw your consent to the use of cookies at any time, including for cookies you previously accepted. Withdrawing your consent will not affect the legality of any cookies set based on your consent prior to withdrawal. Please note that disabling, rejecting, or deleting cookies may affect the functionality, performance, and availability of certain features on our website.

For more information on managing cookies on your device or browser, please refer to the support resources provided by your browser provider:

(a) Google Chrome
(b) Microsoft Edge
(c) Mozilla Firefox
(d) Microsoft Internet Explorer
(e) Opera
(f) Apple Safari

5. Have questions or want to report something to us?

Contact Centre / Help page

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